Terms of Service
Assistyvo plan conditions
Subscribing to the Assistyvo plan gives you access to the following benefits:
| Service | Included in the plan |
|---|---|
| Restaurant bookings | Assistance included |
| Taxi bookings | Assistance included |
| Train tickets | Assistance included |
| Plane tickets | Assistance included |
| Hotel bookings | Assistance included |
| Event bookings | Assistance included |
| Request follow-up | Tailored support |
Service Details
Your booking requests — hotel, taxi, restaurant, train or plane ticket, as well as event tickets — can be made either by contacting our team directly by phone or by using the forms available in your logged-in area. Our team then gets back to you, sends you a confirmation of your booking, or shares the best current offers with a link external to the Assistyvo site so that you can purchase your tickets yourself.
Price of the service and the Assistyvo plan
The Assistyvo plan is charged at €0.49 for the 72-hour trial offer, then €44.00 per month unless the account is cancelled within 72 hours of purchasing the plan (payment is taken on the same day of the month as the purchase, or on the last day of the month if that date does not exist). Payment is made by bank debit and will appear as Assistyvo or Assistyvo.com/.
Assistyvo plans can be cancelled at any time, without conditions. There is no charge for cancellation.
To cancel, simply follow this link: https://assistyvo.com/en/cancellation.
Assistyvo plan terms
Your plan is taken out for a period of one month and renews automatically at the end of the current Plan Term.
Your Assistyvo plan can of course be cancelled at any time and without any conditions. You will not be charged anything when you cancel, as cancellation is completely free.
You can cancel from the “Cancellation” page by entering the email address you used when purchasing your Assistyvo plan. You can end your plan here.
Communications
We communicate through your personal area or by email. You can also reach us via our contact form, by calling +353 1 513 4568, or by writing to us at [email protected]
Storage and transfer of information
Information is stored on secure servers that are monitored and maintained in accordance with privacy protection measures. Information about data subjects residing in the EU may be stored on, or transferred to, servers located in countries recognised as adequate by the European Commission, or in countries it has not declared inadequate, provided that those countries have appropriate and sufficient safeguards in place for the security of personal information.
Information is kept on the servers only for as long as is necessary to provide the services and maintain the integrity of our databases. A record of processing activities will be kept to demonstrate compliance with the EU GDPR.
Some services rely on third-party solutions. Once our site directs you to a third-party website, your interactions are no longer governed by our site. Information you submit through third-party websites is handled according to their own privacy policies and other applicable terms.
To find out more, please see our Privacy Policy.
We are PCI compliant (Level 3)
Sequoia Digital - Block B, The Crescent Building, Northwood Crescent, Northwood, Dublin, Dublin 9, D09 C6X8, Ireland
Last updated
Version 1.0 - 28/09/2026