Cookie Policy
1. General information
1.1 The terms and abbreviations used in this document have the meaning given to them in the Terms and Conditions. A cookie is a small text file used to store information in web browsers. It remembers details about your visit to our website — such as your preferred currency or other settings — and helps make the site easier to use. By enabling essential features, cookies allow us to offer you a more pleasant service that is better suited to your expectations.
1.2 Our cookies (and other technologies we use for similar purposes, also referred to as “cookies” in this policy) may change over time, as our services are constantly being improved. Necessary cookies are set as soon as you access our Site. Analytics cookies, however, are only set with your consent. The list of our most common cookies below provides further details.
| Category of use | Example |
|---|---|
| Preferences | Preference cookies give access to the features of our services, allowing us to offer users a personalised experience on our site. They store details such as your chosen language and currency, which the site then applies automatically. |
| Authentication | If you have an account on the Site, we use cookies to verify it and, if you choose, to keep you signed in so you can access our services more easily. They also allow us to store security information used to recover your account if it is compromised or you forget your password. |
| Security | If you have an account on the Site, security cookies help protect that account and users' data from intrusion. They prevent the fraudulent use of login details, in particular by triggering additional checks whenever someone tries to access your account without authorisation. |
| Performance | Performance cookies ensure that all the features of our website work properly. Without them, you would not be able to use our search function or, as an account holder, reach our login page, for example. |
| Analytics | These cookies tell us how visitors use our services and help us gather data on areas we can improve to make the user experience smoother. |
1.3 We may use third-party providers such as Google Analytics. Cookies from these providers are used to collect data for statistical reports.
1.4 The Site uses Google Analytics for statistical purposes. It is configured so that neither your IP address nor any other data that could identify you is collected. We are only interested in how the Site is used, so that we can develop the Services and tailor them as closely as possible to users' expectations. More information on how Google Analytics works and how to opt out of its use is available at: https://policies.google.com/technologies/partner-sites.
2. Managing cookies
2.1 You can adjust your cookie preferences at any time in your browser or device settings. Depending on the browser and device you use, you can choose which cookies to accept, which to block in future and which to delete. Your browser or device's help page will explain these settings in detail. Please note that disabling certain cookies may prevent some Assistyvo Services from working properly.
3. Contact details
3.1 If you have any questions or concerns about our cookie policy and how information is handled, or wish to request access to, retrieval, correction or updating of your Information, you can write to us at [email protected].